Data Protection

Pkuk Privacy Policy

It is pkuk's responsibility to be transparent about how your personal data is collected, used, and protected. That is exactly what this privacy policy sets out.

Last Updated: 1 January 2026. pkuk reserves the right to update its Privacy Policy at any time. Continued use of pkuk following any changes will be considered acceptance of the updated policy.

Introduction

Pkuk is a trusted online betting platform for users in Bangladesh. We take our users' privacy seriously. This privacy policy explains what data pkuk collects, how it is used, and how your information is kept secure.

By using the pkuk website or mobile app, you agree to this privacy policy. pkuk's privacy policy is an integral part of our Terms & Conditions an integral part. pkuk uses internationally recognized security technology to ensure data protection.

In Brief: pkuk never sells your data to third parties. Your information is used solely to improve pkuk's services and to meet legal obligations.

What Data Is Collected

Pkuk collects user data through various methods. Below is a detailed breakdown of what types of information we collect and how.

Type of Information Example Collection Methods
Identity Information Full name, date of birth, national ID number At the Time of Registration
Contact Information Mobile number, email address Registration & Profile Updates
Financial Information Transaction history, mobile banking number During Deposits & Withdrawals
Device Information IP address, device model, operating system Automatically
Usage Data Betting history, login times, pages visited While Using the Platform
Location Data City, country (approximate) IP Address Analysis

Pkuk collects only the data that is necessary. Collecting excessive or unnecessary information goes against our policy. Any data you provide while using our services is used strictly for its intended purpose.

Use of Information

Pkuk uses the data it collects for the following purposes. Each purpose is clearly defined and carried out based on your consent.

  • Pkuk uses your identity information to create, verify, and manage your account.
  • Financial information is used to process deposits and withdrawals.
  • Device data is analyzed to maintain platform security and prevent fraud on pkuk.
  • Usage data is used to personalize your betting experience.
  • Your contact details are used to keep you informed about new offers, promotions, and important updates from pkuk.
  • Relevant data is used to meet legal obligations and fulfill the requirements of regulatory bodies.
  • Usage data is analyzed to improve pkuk's services and resolve technical issues.
pkuk never: Selling your data to advertisers or third parties, sending marketing messages without your consent, or collecting data that is not necessary.

Cookie Policy

The pkuk website uses cookies. Cookies are small text files stored in your browser that help enhance your browsing experience.

  • Essential Cookies: These cookies are essential for maintaining login sessions and ensuring platform security. Disabling them will prevent pkuk from functioning properly.
  • Performance Cookies: These cookies are used to understand how different sections of the pkuk platform are being used.
  • Functionality Cookies: These cookies remember your preferences, such as language and settings.
  • Analytics Cookies: These cookies are used to analyze user behavior and help improve pkuk's services.

You can manage or delete cookies through your browser settings. However, disabling certain cookies may limit some features on pkuk.

Sharing Information with Third Parties

Pkuk may share limited data with third parties in specific circumstances. This is always done under strict controls and with your data protection fully ensured.

  • Payment Processors: Financial information required to complete transactions is shared with secure payment gateways.
  • Identity Verification Services: Identity information collected during the KYC process may be shared with approved verification services.
  • Legal Authorities: pkuk is required to provide data in response to valid court orders or lawful requests from law enforcement agencies.
  • Audit & Licensing Authority: Required data may be shared with regulatory authorities to maintain pkuk's license.
pkuk never sells or transfers your data to third parties for marketing or advertising purposes. Any data shared with third parties is always protected under our privacy agreements.

Data Retention Period

Pkuk retains your data for a limited period. Retention duration depends on the type of information and applicable legal requirements.

  • All account data is retained for the duration that the account remains active.
  • Financial transaction data is retained for up to 5 years after account closure — this is a legal requirement.
  • KYC documents are retained for a minimum of 3 years after account closure.
  • Security logs and session data are typically deleted after 90 days.
  • Cookie data is automatically cleared at the end of a browser session or upon expiry of the set duration.

Once the legal retention period has elapsed, pkuk securely deletes or anonymizes your data.

Information Security Measures

Pkuk applies industry-standard technical and organizational measures to protect your personal data. Our security framework is continuously updated and reviewed.

  • SSL/TLS Encryption: All data transmissions on pkuk are secured with 256-bit SSL encryption.
  • Firewall Protection: pkuk's servers are protected by advanced firewalls that prevent unauthorized access.
  • Two-Factor Authentication (2FA): pkuk uses two-factor authentication to provide an extra layer of account security.
  • Regular Security Audits: Third-party security experts regularly audit pkuk's systems.
  • Limited Access Policy: Only authorized pkuk personnel are permitted to access user data.
No system on the internet is 100% secure. Keep your password strong and never share it with anyone. pkuk will never ask for your password by phone or message.

Your Rights

Under pkuk's privacy policy, you hold several important rights regarding your own data.

Right to Access

You have the right to view any data pkuk holds about you and to request a copy of it.

Right to Rectification

You have the right to request correction or update of any inaccurate information in your data.

Right to Erasure

In certain situations, you may request the deletion of your personal data.

Right to Restrict Processing

You have the right to request that the processing of your data be restricted in certain circumstances.

Right to Portability

You have the right to receive your data in a structured format and to request its transfer to another service.

Right to Object

You have the right to object to and opt out of the use of your data for marketing purposes.

To exercise any of these rights, contact the pkuk support team. We typically respond to requests within 30 days.

Children's Privacy

Pkuk is strictly for users aged 18 and above. We do not knowingly collect data from minors.

  • Age verification is carried out during the pkuk registration process.
  • If pkuk becomes aware that data from a minor has been collected, it will be deleted immediately.
  • If parents believe their child's data may be held by pkuk, please contact us immediately.

Privacy Policy Updates

Pkuk may update this privacy policy from time to time. For significant changes, pkuk will notify users in advance via their registered mobile number or email.

  • The date of any update will always be displayed at the top of this page.
  • Continued use of pkuk following any changes will be considered acceptance of the updated policy.
  • Pkuk can provide previous versions of the Privacy Policy upon request.
For any questions or concerns about the Privacy Policy, please contact the pkuk support team. Email: [email protected]

Pkuk's Commitment to Protecting Your Privacy

Pkuk believes your data belongs to you. We use it only to provide and improve your service experience.

End-to-End Encryption

Every piece of data and every transaction on pkuk is protected with 256-bit SSL encryption. No third party can access your information.

No Sale of Data

Pkuk never sells your personal data to advertisers or third parties. This is a core principle we uphold without exception.

Two-Layer Security

A mobile OTP is verified each time you log in to pkuk, ensuring only you can access your account.

Regular Security Audits

Our expert team regularly audits pkuk's systems to ensure your data is protected to the highest standard.

Your Data, Your Control

On pkuk, you can view, correct, or request deletion of your data at any time.

Licensed & Regulated

Pkuk operates under a recognized license. Compliance with this privacy policy is part of our legal obligations.

Play with peace of mind — pkuk has got you covered

Understand pkuk's privacy policy and join with confidence. Your data and funds are completely safe.

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